How Do You Write A Scope?




One of the most important pieces to any restoration job is knowing how to correctly write a scope of repairs so that you can get paid for all of your hard work.

And sadly this is an area that a lot of restoration companies lack expertise in.

I just started a new video series breaking down the 5 key components you need in a good scope.

Check it out and let me know your thoughts…




Posted in Technical How To |

When Disaster Strikes Are You Really Ready?

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A lot of restoration companies see big dollar signs when they hear on the news that there is a big hurricane or storm about to hit land.

But what they don’t see is all the work that needs to be done before you even consider taking something like a CAT loss on.

Here is my latest article in Restoration and Remediation Magazine Contents Restoration In Extreme Conditions where I go into detail about what resources you will need to have in place to be successful before running out to a Catastrophe (CAT) Loss situation.




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The Two Things I have To Have On Every Initial Call Out

When I go into a home there are two things I would never leave behind.

My booties and a chemical/dry sponge.

The following links I do receive compensation for.

I wouldn’t want to be caught at a job site without either of them.

Putting booties (shoe covers) on before walking into someone’s home after
a fire seems kinda strange until you think about exactly what that says
about your level of respect for that home and its owner.

I have had so many homeowners touched by this simple gesture.

They usually say “oh don’t worry about whats on your shoes everything
is covered in soot anyway.”

But when I insist saying “this is still your home” they immediately feel
that I care about what is important to them and this puts them at ease
with me.

There are many different ones to choose from but I have found that I like
the blue non skid covers like these:

As for Chem Sponges also known as dry sponges, I prefer the 6″ long as I find
that the 8″ ones are clumsy if you aren’t using them on a pole.

I use ones like this:

A Chem Sponge is invaluable as a marketing and diagnostic tool.

With a swipe across any surface you can detect contaminates that may not be seen
by the naked eye.

This will also help you determine which areas are affected and will need to be remediated.

As a marketing tool it is truly priceless. I can’t tell you how many times I have been doing a
walk thru with a waffling home owner as to how “bad” the contamination really is and with
one swipe across their bedroom wall they can see just how bad the contamination truly is
and want to know how quickly can the cleaning process begin!!

Keeping these two tools in your tool box will help set you up for success for sure.

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Show Me The Money – Cash Flow Is Vital For Your Business

I recently received an email from a contractor asking me how to go about getting draws on a large restoration job.

I did a video for my column in answer to his questions and I thought you might find it valuable.

Let me know what you think…

Posted in Uncategorized |

Is Your Marketing Working For You??

If your marketing is working it will arrive on the job before you do.

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Understanding The Role Of A Public Adjuster

For some working with a Public Adjuster on a job is pretty common.

But for most of us it is a rare occurrence.

 

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Getting The Job Is Easier Then You Think

Too many times in our restoration businesses we get so focused on the “marketing” and signing the job that we miss the much bigger picture.

When someone has just been thru a loss of some kind the last thing they care about is the wrap on your work van or the catchy slogan on your business card.

What they really want and need is to be heard and to feel that you are there to take care of them.

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So You Want To Get Into CAT Losses Do You

Here is a four part series that I recently put together addressing the four things that you should know when it comes to Catastrophe Losses and what you need to avoid.

Let me know what you think by commenting below and if you have any questions:)

Part !:

Is there fire cleanup work on CAT losses?

Part 2:

Do you have what it takes?

Part 3:

Dealing with the Adjuster on a CAT loss is very different.

Part 4:

Show Me The Money!!

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Don’t Make This Mistake In Your Business

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A Great Resource For Your Business

Time is by far our most precious resource.

And I don’t know about you but I am very protective of my mailbox as well as my inbox for this very reason.

I don’t want to clutter either of them with junk that will suck my time and energy weeding thru to determine what is trash and what has value for me.

Restoration & Remediation Magazine has a lot of resources for the Restoration Contractor of today and is definitely worthy of your time to digest each month.

The printed magazine is free and delivered to your mailbox each month. Just go here to get your subscriptions started Restoration And Remediation Magazine.

There is also a weekly E-Newsletter that is sent out every Thursday chock full of free training and latest industry information regarding software, equipment and case studies.

Not to mention my weekly Ask Annissa Video Column that you don’t want to miss out on:)

So subscribe to the E-Newsletter here.

You can ask me anything you like about restoration i.e.: contents or structure cleaning, marketing, systems, pack out or employee hiring and I will answer you by posting a video on the column.

Send your questions to annissa@firehouseeducation.com or comment here below.

 

 

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