Category Archives: Marketing

Something Really Cool Happened!

I had just got back from a job and it was late about 11 pm but I was so excited about what just happened on this jobsite I had to do this video and share it with you!

Posted in Client Experience, Marketing |

How To Build Relationships With Clients

You would think that building a relationship with a client would be easy and come naturally to most businesses but it does not. In fact many businesses are terrible at building relationships. Why? Because they fail to do the one … Continue reading

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The Difference Between The Client And The Customer

Before we can talk about the difference between the client and the customer I thought we should look up the definition of each. And this is what I found: A Customer:A person or organization that buys goods or services from … Continue reading

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How To Make Sure Your Client Is Happy

The best way to make sure your client is happy is to ask them. Every business should be gathering feedback from their clients. A really good way to do this is to ask for a testimonial at the end of … Continue reading

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5 Books That Will Help You Run Your Business Better

 One of the challenges in business is to be open minded about growing and adapting your thinking. A really good way to do this is to open your mind to new perspectives and new ways of thinking. A mentor of … Continue reading

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The Software You Need To Be Using If You Are Doing Insurance Work

There are several programs out there that you can use to bill the insurance company for your restoration job. But the one that I am going to talk about is the one that is most widely used and accepted in … Continue reading

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The Truth…How Much $$ It Really Takes??

The number one question that people ask me about contents and restoration cleaning is… “How much money am I going to have to invest in equipment and supplies to get started?” And my answer is always one word…”Depends”. To begin … Continue reading

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Adding Content Cleaning To Your Cleaning/Restoration Business

If you are currently in anykind of cleaning business and you are not doing fire/soot clean up even on a small level you’re really missing out on a lot of profit. You may think that fire and soot cleanup is … Continue reading

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The Miraculous Chem Sponge

I find it funny that we call it a Chem or Chemical Sponge when in fact chemicals have nothing to do with it. I personally think it should be called the Miracle Sponge because I have seen it remove dirt … Continue reading

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