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Tag Archives: Fire Damage
Know What You Are Dealing With
When cleaning someones home you will come across some pretty interesting stuff at times. On this particular job we came across this unique piece of history. We had the fun of cleaning an antique slot machine that was handed down … Continue reading
Posted in Technical How To
Tagged Annissa Coy, Chem Sponge, cleaning business, Fire Damage, fire Restoration, Firehouse Classes, Water damage
What Equipment Will I Need??
So this question goes back to my original post “How Much $$ It Really Takes?” and it has the same answer…It Depends. It depends on what services are you going to do completely in house and what aspects of the … Continue reading
Posted in Technical How To
Tagged Air Movers, Air Scrubbers, Business Ideas, cleaning business, Fire Damage, fire Restoration, Firehouse Classes, Water damage
The Difference Between The Client And The Customer
Before we can talk about the difference between the client and the customer I thought we should look up the definition of each. And this is what I found: A Customer:A person or organization that buys goods or services from … Continue reading
How To Make Sure Your Client Is Happy
The best way to make sure your client is happy is to ask them. Every business should be gathering feedback from their clients. A really good way to do this is to ask for a testimonial at the end of … Continue reading
Posted in Client Experience, Marketing
Tagged Annissa Coy, Business Ideas, cleaning business, Fire Damage, Firehouse Classes, Small Business, Water damage
The Software You Need To Be Using If You Are Doing Insurance Work
There are several programs out there that you can use to bill the insurance company for your restoration job. But the one that I am going to talk about is the one that is most widely used and accepted in … Continue reading
Posted in Marketing
Tagged Annissa Coy, Business Ideas, cleaning business, Education, Fire Damage, fire Restoration, Small Business
How Big Does It Need To Be?
I think the better question to ask here is…How small can it be? More is just more it’s not necessarily better. I will never forget a phone conversation that I had recently with a consulting client about the road blocks … Continue reading
Posted in Technical How To
Tagged Annissa Coy, Business Ideas, cleaning business, Education, Fire Damage, Small Business
So Cut To The Chase…Am I Gonna Need A Second Mortgage?
No! Absolutely NOT! And if someone tells you otherwise I’ll bet it’s because they stand to make some commission when you spend all that money. I’ve heard horror stories of people who are getting into this business being sold tens … Continue reading
The Secret Piece Of Cleaning And Restoration That Has More Profit Than Any Other Piece Hands Down!
It continues to astound me that so many Cleaning and Restoration companies walk away from tons of profit on almost every single job. With just a little bit more effort you could be smiling just like her all the way … Continue reading
Posted in Uncategorized
Tagged Annissa Coy, Business Ideas, carpet cleaning, Fire Damage, Hurricane Irene, online courses, Water damage
The Psychology Of A Fire
This is probably the most important topic that I am going to talk about on this blog. It’s the one thing that you can’t be ok at or even pretty good at. You need to be the best at it. The range … Continue reading
Posted in Client Experience
Tagged Fire Damage, fire Restoration, online courses, Water damage
I Love What We Do
After cleaning for several days on the home in Idaho we were finally able to give the family back some of their keepsakes. How cool is it that we get paid for being the Hero!:) It was so awesome. See … Continue reading
Posted in Client Experience
Tagged Annissa Coy, Fire Damage