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Tag Archives: Small Business
How To Build Relationships With Clients
You would think that building a relationship with a client would be easy and come naturally to most businesses but it does not. In fact many businesses are terrible at building relationships. Why? Because they fail to do the one … Continue reading
Posted in Client Experience, Marketing
Tagged Annissa Coy, Business Ideas, fire Restoration, marketing, Small Business, Water damage
The Difference Between The Client And The Customer
Before we can talk about the difference between the client and the customer I thought we should look up the definition of each. And this is what I found: A Customer:A person or organization that buys goods or services from … Continue reading
How To Make Sure Your Client Is Happy
The best way to make sure your client is happy is to ask them. Every business should be gathering feedback from their clients. A really good way to do this is to ask for a testimonial at the end of … Continue reading
Posted in Client Experience, Marketing
Tagged Annissa Coy, Business Ideas, cleaning business, Fire Damage, Firehouse Classes, Small Business, Water damage
The Software You Need To Be Using If You Are Doing Insurance Work
There are several programs out there that you can use to bill the insurance company for your restoration job. But the one that I am going to talk about is the one that is most widely used and accepted in … Continue reading
Posted in Marketing
Tagged Annissa Coy, Business Ideas, cleaning business, Education, Fire Damage, fire Restoration, Small Business
Employees Are One Of Your Biggest Assets
This is an extremely big topic to discuss. So we are going to focus on just a couple of areas for right now to give you a good base to go from. How many employees you will need in your … Continue reading
Posted in Team
Tagged cleaning business, Employer Identification Number, IRS, Quick Books, Small Business, Water damage
How Big Does It Need To Be?
I think the better question to ask here is…How small can it be? More is just more it’s not necessarily better. I will never forget a phone conversation that I had recently with a consulting client about the road blocks … Continue reading
Posted in Technical How To
Tagged Annissa Coy, Business Ideas, cleaning business, Education, Fire Damage, Small Business
So Cut To The Chase…Am I Gonna Need A Second Mortgage?
No! Absolutely NOT! And if someone tells you otherwise I’ll bet it’s because they stand to make some commission when you spend all that money. I’ve heard horror stories of people who are getting into this business being sold tens … Continue reading
The Truth…How Much $$ It Really Takes??
The number one question that people ask me about contents and restoration cleaning is… “How much money am I going to have to invest in equipment and supplies to get started?” And my answer is always one word…”Depends”. To begin … Continue reading
Posted in Marketing, Technical How To
Tagged Annissa Coy, Cleaning, fire Restoration, JV, Small Business