On October 29th Super Storm Sandy hit the United States devastating New Jersey and New York as well as wreeking havac on 22 other states before calling it quits.
After many lives were lost and millions were left without power the worst seemed to be over.
But is it really??
The waves are no longer crashing into the shore and the winds have stopped blowing but theÂ storm is far from over for those left behindÂ .
In fact for some the nightmare has only just begun.
These pictures were taken by Travis Coy who is currently in New York working long hours helping people save their homes from further damage.
It is hard to imagine the kind of hopelessness that you mightÂ feel when home, the place that you once felt safe and secure in, whereÂ those you love gathered andÂ created memories together is now ripped to pieces or covered in contamination. No longer the place you can rest in and get peace.
No the nightmare is far from over. Now the cleaning, demolition, repairing, logging of lost belongings and tears for what is lost that can never be replaced has only just begun.
And to top it off all those affected with loss from Sandy have to figure out how to handle things with their insurance company while trying to understand a policy that they probably never glanced more than cursory while sitting in their agents office signing on the dotted line.
It is the responsibility of a restoration contractor to help their client walk thru the insurance claim process and understand what they need to doÂ when dealing with their adjuster.
Now having said that, you would never want to speak to the terms of the insurance policy or state wether or not something would or would not be covered unless the adjuster has told you so. This can be a slippery sloap thatÂ can put you in a deep hole quite quickly and have you at odds not only with the adjuster but the homeowner as well.
In these kinds of conditions you will also find lots of homeowners that have no insurance or at least no coverages for such a storm. And they have just possibly lost everything that they own with no hope of being able to replace any of it.
Anyone affected by such a major catastrophic storm will be emotional, irrational and dealing with alot of stress.
Give them a lot of grace, kindness and hope.
It’s what they need more than anything and you are the one that can give it to them.
In my opinion it’s the greatest service y9u can provide.
I’m sure you were probably expecting me to talk about dryng out contents, logging destroyed items and bagging up laundry. That is indeed important and a huge part of our job but I will always insist it is not the important part.
To all of those who are there in the front lines, including myÂ amazing son Travis that areÂ helping those in need make sense of it allÂ while putting lives back together you should know that you are making a difference.
And you are why I love this industry so much!!